Return & Refund

General Questions

We are providing 3 days return policy if product damage received or wrong product received. Customer need to share the screenshots of the product within 24 hours on [email protected] or WhatsApp on +91-93-555-111-54.

We will refund the amount within 7 working days if customer wants to cancel the order, Once we verified will refund the amount.

Customer Service Questions

Customer service is available by phone, at 93-555-111-54, by email to [email protected], by opening the Contact Us form on the web site. Email will be replied to within 12 hours

If damaged, or wrong, please send the Order ID and a picture of the damaged or wrong item, complete with the batch number clearly visible, to [email protected] If an item is missing, send an email, to [email protected] Please indicate if you prefer a refund or a replacement.

We satisfied nearly all of our customers, in fact, more than 99%, at the agent level but there are rare occasions when the intervention of a higher authority is required. If you feel this is one of those occasions, our Escalation Matrix allows you to email [email protected]

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